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Adaptis Partners with Alicare Medical Management for New Offering

New Services Position Adaptis as Single Source health care Business Solutions Provide

September 27, 2005

Seattle, WA – Adaptis, a leading provider of Business Process Outsourcing (BPO) and related services to the health care industry, today announced that it has partnered with Alicare Medical Management, an affiliate company of Amalgamated Life, to offer a comprehensive suite of Medical Management services. By adding services, Adaptis becomes one of the only health care business process outsourcing firms to enable customers to outsource both benefit administration and medical management from a single source. The new scope of services includes utilization management, case management, disease management and 24/7 nurse triage.

Nancy Coburn, Adaptis vice president of business development, expressed the company’s pleasure in finding a partner that offered both cultural synergy and the same level of high quality, customized services that Adaptis clients have come to expect. Coburn stated, “We selected Alicare Medical Management because of our shared vision for client service and because they are one of only a handful of organizations with URAC quality accreditation in four service areas. We believe that this partnership will offer managed care organizations, TPAs and others a viable strategy to help deal with escalating health care costs in addition to a more simplified way to procure a full suite of business outsourcing services.”

The new suite of medical management services are URAC accredited in four areas: utilization management, case management, health call center/phone triage and independent review.

Claire Levitt, President of Alicare Medical Management, adds, “We couldn’t be more pleased with the synergy between the organizations. We believe that the industry and our joint clients in particular will benefit from our combined ability to offer a full suite of highly customized solutions to meet their unique challenges and needs.”

Like the company’s other services, the Medical Management suite will be managed with a partnership approach to provide personalized service and will provide clients with the added flexibility to customize services to conform to their unique needs. Adaptis Medical Management services are offered 24-hours a day, 365 days a year and the entire menu of services is offered with flexible pricing arrangements to help create more predictable forecasting for customers.

About Adaptis

Adaptis is a comprehensive source of business process outsourcing solutions focused on health payors with up to 500,000 lives. Proven service performance and a client-centric Account Management approach underlie their administrative, medical management and decision support services. Adaptis is headquartered in Seattle, Washington with a regional operations center in Yakima, Washington and through its majority-owned subsidiary, Tēla Sourcing Inc., an ISO 9001:2000 certified international facility in Pune, India.

Media Contact

Rebecca Parsons
Communications Manager
206.971.7276

About Alicare Medical Management

Alicare Medical Management, an affiliate company of Amalgamated Life, offers clinically based, patient centric health care cost management programs designed to promote both cost savings and patient satisfaction. Alicare Medical Management is proud to have received accreditation from the American Accreditation health care Commission/URAC for four of its programs, Health Utilization Management, 24 Hour Nurse Triage and Health Information Services, Case Management and as an Independent Review Organization. For more information, please visit http://www.alicaremed.com.

Media Contact

Todd Nordahl
Director of New Business Implementation, Alicare Medical Management
603.328.6607