Adaptis Inks 5-Year BPO Contract with Clear Choice Health Plans
December 3, 2007
Seattle, WA – Adaptis, a Seattle-based business processing outsourcing leader committed exclusively to the health payer, today announced that it has signed a five year contract with Clear Choice Health Plans, Inc. (OTCBB:CCHN). Headquartered in Bend, Oregon, Clear Choice serves members throughout Central Oregon, Eastern Oregon, the Columbia Gorge, the Mid-Willamette Valley and parts of Montana. As their newly selected business process partner, Adaptis will provide the health payer with business process outsourcing (BPO) including: benefit, group and claims administration, financial management, quality improvement reporting and analysis.
Adaptis Chief Executive Officer Jim Anderson discussed the advantages of a BPO partnership with Clear Choice. “This is a strategic partnership providing a win-win opportunity for both organizations.” Anderson explained, “Our health payer services and industry expertise, supported by an industry-leading platform, will enable Clear Choice to streamline their existing processes and decrease manual interventions without the financial and organizational investment typically required. They can free resources and focus on what’s most important to them – serving their members.”
“When Adaptis first approached us – we were deep into strategy discussions about how to best serve our members – especially as we expand into new products and states. We based our decision on long-term business and service objectives, and the fact that the culture of our two organizations clicked from the outset.” Patricia Gibford, Chief Executive Officer and President of Clear Choice continues, “They had the services we need in order to continue to grow, the healthcare expertise to understand our business and the right technology to support those services, and it lets us focus on the high touch interfaces with members and providers. As a growing organization, this change is a natural evolution.”
Adaptis Health Care Practice Leader Chuck Black, who headed up the industry leading support team, asserts, “Our approach was to work closely with Clear Choice to determine that the services they chose fully addressed their enterprise solution needs – they’re growing and they are being proactive about it.”
Clear Choice Health Plans offers health insurance, including Medicaid, Medicare Advantage plans, commercial plans, individual plans and third party administration to individuals and businesses throughout the region. The organization recently expanded into the Montana market, and is about to introduce new products to Oregon, Idaho and Washington.
